Surveys
Anonymous or identified questionnaires with audience targeting, typed questions, and aggregate-only results.
Surveys let HR/admins collect feedback from members with a short questionnaire. A survey can be anonymous (responses are never linked to a person) or identified (one response per member, tied to their account). It is the companion to Announcements — announcements push information out; surveys pull feedback in.
What it does
- Build a survey with typed questions (text, single choice, multiple choice, rating), each optionally required.
- Target an audience — everyone, a single department, or a single role.
- Publish it (optionally within an open/close window); members see it in their Surveys feed and respond.
- Review aggregate results — choice counts, rating averages, and free-text answers.
Anonymity is enforced by the system
When a survey is marked anonymous, the response is stored with no respondent id — there is no record of who answered. Results are aggregate-only and there is no way, in the product or the database, to map an answer back to a person. This is enforced server-side, not just hidden in the UI.
Who can access it
| Role | Access |
|---|---|
| Admin / HR Admin | Full: create surveys, build questions, publish/close, view results. |
| Everyone else | See and respond to surveys addressed to them; cannot create or view results. |
Surveys appear in the navigation for every role. Which surveys a person actually sees is decided by the audience (all members / their department / their role).
Question types
| Type | Member answers with | Results show |
|---|---|---|
| Text | A free-text box | The list of answers |
| Single choice | One option (radio) | A count per option |
| Multiple choice | One or more options (checkboxes) | A count per option |
| Rating | A number 1…N | Average + distribution |
Main workflow
Create and publish (Admin / HR)
- Surveys → New survey. Give it a title and (optional) description.
- Choose Anonymous or identified, and the audience (everyone, a department, or a role).
- Add questions — pick a type, write the question, mark it required if needed. Choice questions take one option per line; rating questions take a max.
- Save draft. Drafts are editable; published surveys are locked.
- From the Manage tab, Publish when ready. Members in the audience now see it in their feed.
- Close the survey when you're done collecting responses.
Respond (everyone)
- Open Surveys — the feed lists surveys addressed to you that are open.
- Click Respond, answer the questions (required ones are marked), and submit.
- Identified surveys accept one response per person; anonymous surveys show a reminder that your answers aren't linked to you.
Read results (Admin / HR)
From Manage → Results, see the response count and a per-question breakdown. For anonymous surveys this is aggregate-only by design.
Statuses
| Status | Meaning |
|---|---|
| Draft | Being built. Editable. Not visible to members. |
| Published | Live. Audience members can respond (within the open/close window if set). |
| Closed | No longer accepting responses. Results remain available to HR. |
Admin setup & tenant configuration
Everything about a survey is per-organisation: questions, options, audience, and the anonymity choice. Nothing is hardcoded. Department/role audiences are matched at read time, so a survey keeps working even if a department is later renamed or archived.
Common questions
- Can I edit a published survey? No — only drafts are editable, so responses always match the questions that were asked. Close it and create a new one.
- Why can't I see a survey a colleague mentioned? It's probably targeted at a different department or role, or it hasn't been published yet.
- Can HR see who answered an anonymous survey? No. There is no respondent id stored for anonymous responses.
- A required question won't let me submit. Answer every question marked with an asterisk (*) before submitting.